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How to Choose Billing Software (June 2024)

How to Choose Billing Software

In This Article

Automating billing and invoicing through software can vastly simplify financial operations for your business. With the array of billing software options available, choosing the right solution for your needs requires thorough evaluation.

 

This guide covers key considerations when selecting billing software so you can implement the ideal platform to manage your invoicing and payments. Consider defining your required features, comparing solutions, evaluating ease of use, understanding pricing models, and performing hands-on testing. With the right information, you can make a confident billing software choice that streamlines your financial workflows.

 

SUMMARY

1. Define Must-Have Features

2. Compare Leading Solutions

3. Evaluate Ease of Use

4. Research the Prices

5. Perform Hands-On Testing 

6. Choosing Your Billing Software

Recap

1. Define Must-Have Features

To choose a billing software, define the features you need. Consider current needs, future growth and industry-specific requirements. First, outline the key billing features your business needs:

  • Invoicing – Ability to create, customize and send invoices. Set recurring invoices.
  • Payments – Accept one-time and recurring credit card/ACH payments. 
  • Tracking – See outstanding invoices and payments owed. Automated reminders.
  • Reporting – Invoice history, payments received, AR aging reports. Exportable.
  • Integration – APIs to connect with accounting software, CRM, etc. 
  • Estimates – Create and send quotes that can convert into invoices.
  • Mobile – Ability to manage billing from smartphones and tablets.
  • Customization – Tailor with your logo, color schemes, terminology. 
  • Security – Protect sensitive financial data. Roles to control access.

2. Compare Leading Solutions

To select a billing software, compare your options. Research software from these leading vendors:

  • QuickBooks Billing – Seamless integration with QuickBooks accounting.
  • Freshbooks – Very user-friendly. Good for solopreneurs and small teams.
  • Invoice2go – Mobile-focused. Good basic features at affordable pricing.
  • Wave – Full-featured free version. Paid plans add customization and support.
  • Bill.com – Robust automation and approvals. Better for larger businesses. 
  • Zoho Invoice – Integrates neatly with other Zoho apps.
  • PayPal Invoicing – Easy web and mobile invoicing. Good for informal businesses.

Compare options across your must-have features, pricing, and ease of use.

>>> PRO TIPS: How to Set Up Quickbooks

3. Evaluate Ease of Use

To enjoy the billing software, evaluate its ease of use. The platform should be simple for both billing staff and customers:

 

Intuitive Interface:

An intuitive interface is a cornerstone of any successful invoicing software, ensuring that users can navigate the platform effortlessly. With its user-friendly design, even those with minimal technical expertise can quickly adapt to the system. This reduces the need for extensive training, making it a cost-effective solution for businesses. Users will find that creating, sending, and tracking invoices is a breeze, streamlining their financial processes and increasing overall productivity.

 

Payment Processing:

Efficient payment processing is a vital component of invoicing software. It not only facilitates prompt payment but also enhances the customer experience. A robust invoicing system should offer various seamless customer payment options, such as credit card, PayPal, and bank transfers.

 

Customization:

Your business is unique, and invoicing software should reflect that. Customization options allow you to tailor terminology, branding, and workflows to align perfectly with your specific needs. This ensures that the system adapts to your business processes rather than the other way around.

 

Support Resources:

Having access to robust support resources is essential for users seeking assistance and guidance. In addition to an easy-to-use platform, a comprehensive invoicing software should provide documentation, tutorials, and community forums. These resources offer valuable insights and troubleshooting guidance, empowering users to resolve issues quickly and efficiently.

 

Mobile Access:

In today’s fast-paced business environment, the ability to manage billing on the go is crucial. Invoicing software with mobile access features provides users with the flexibility to handle their invoicing needs from iOS and Android devices. This mobility ensures that you can stay on top of your billing, even when you’re away from your desk.

4. Research the Prices

To pay for a billing software, research the prices and tiers each offers. Billing software pricing varies significantly:

  • Free: Entry-level free versions offer basic features, enticing users to upgrade for enhanced functionality. As users discover the benefits, they can seamlessly opt for additional capabilities with affordable upsells.
  • One-time-license: Perpetual licenses grant users ownership, but may impose limitations as technology advances. Updates and support may require separate costs, ensuring that software stays current and secure.
  • Per-user subscription: Opting for per-user subscriptions means making monthly or annual payments that correspond to the number of user seats, ensuring flexible scalability and budget control as your team grows.
  • Transaction fees: Transaction fees are incurred based on the volume of invoices sent and payments processed, making it a cost-efficient option for businesses that want to align expenses directly with their usage.
  • Tiered plans: Selecting tiered plans allows users to choose the level of functionality that suits their needs and budget. Higher-priced plans unlock more advanced capabilities, ensuring that users can access the features most relevant to their objectives.

Select a model that meets current needs and allows for growth.

5. Perform Hands-On Testing

To ensure the billing software is running fine, perform a trial phase. Testing software matches expectations to reality to make the right choice. Take advantage of free trials and demos to test top choices firsthand:

 

  • Assess core features: Begin by generating test invoices and processing sample payments to thoroughly assess the software’s capabilities. Additionally, closely examine the reporting functionality to ensure it meets your specific financial tracking needs.

 

  • Review integration options: Take the time to experiment with connecting the software to your existing accounting platform. This will help you gauge the ease of integration and assess any potential challenges or limitations.

 

  • Use the mobile app: To comprehensively evaluate the user experience, install the mobile application on both iOS and Android devices. Test its functionality and performance to ensure it aligns with your on-the-go financial management requirements.

 

  • Simulate workflows: Replicate your real-world financial processes within the software to determine how well it aligns with your business needs. This step is crucial for identifying any potential gaps or inefficiencies in the system.

 

  • Evaluate support: Don’t forget to interact with the software’s support team by submitting tickets or inquiries. This will allow you to gauge their responsiveness and overall effectiveness in addressing your questions and concerns.

6. Choosing Your Billing Software

To purchase a billing software, select your preferred software from a unique brand. With the ideal billing software in place, you can simplify financial management while providing a professional customer experience. Follow this checklist when making your selection:

 

  • Determine must-have and nice-to-have features
  • Compare solutions against features list
  • Sign up for demos and free trials
  • Assess ease of use and mobile experience
  • Review pricing models and costs
  • Select software that best aligns with needs and budget

Recap

Choosing billing software requires outlining required features, comparing leading options, evaluating user-friendliness, testing solutions hands-on, and understanding pricing models. Define needs like invoicing, payments, reporting, and integration.

 

Research QuickBooks Billing, Freshbooks, Invoice2go, Wave, Bill.com, Zoho Invoice and PayPal. Sign up for free trials. Select software that best fulfills your must-haves at reasonable cost. With the right billing platform implemented, enjoy automated financial workflows.

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