Infoplus Inventory Management Software – Get It Or Not? (April 2025)

Revenue Kiwi Editors
April 24, 2025

Introduction

Are you looking to master efficient inventory management, no matter the size of your company? Infoplus, a warehouse management system (WMS) provider, positions itself as a solution for comprehensive inventory control, order fulfillment, and warehouse automation. But does it align with your business needs? Explore what Infoplus offers and assess whether it’s worth your time.

>>> MORE: QuickBooks Invoicing vs FreshBooks

LET’S CUT TO THE CHASE!

GET IT IF:

You’re looking for a scalable WMS solution that can grow with your business
You need robust automation features to streamline your warehouse operations
You want a system that integrates well with various e-commerce platforms and carriers
You’re in the retail, 3PL, or light manufacturing industry
You value real-time visibility and data-driven decision making

DON'T GET IT IF:

You’re a small business with simple inventory needs
You’re on a tight budget and can’t afford a comprehensive WMS solution
You prefer on-premises software over cloud-based solutions
You need extensive customization that goes beyond what Infoplus offers
You’re looking for a system with built-in accounting features

THE BOTTOM LINE

Infoplus delivers a powerful and feature-rich warehouse management system that can significantly enhance your inventory control and order fulfillment processes. Yet, you might find it excessive for smaller operations, and its price tag reflects the extensive capabilities it offers.

NOW, LET’S DETAIL THINGS FOR YOU.

When you consider pricing, you’ll find that Infoplus doesn’t publicly disclose its rates on its website. This lack of transparency can frustrate you if you want to quickly assess whether the software fits your budget. However, this pricing strategy is quite common in the enterprise software market, where solutions are often tailored to your specific needs.

You can make an educated guess about its pricing structure based on industry standards and the features Infoplus offers. The base platform fee likely starts at around $1,000 to $2,000 per month for small to medium-sized businesses. Expect additional per-user fees of approximately $50 to $100 each month. Transaction fees might apply based on the number of orders processed, potentially ranging from $0.10 to $0.50 per order. If you need specialized features like 3PL billing or EDI integration, be prepared for extra costs for add-on modules. Additionally, implementation and training may incur one-time fees that could range from $5,000 to $20,000 or more, depending on the complexity of your setup.

Keep in mind that these estimates can vary significantly based on your unique requirements and negotiations with Infoplus.

WHAT'S THE CATCH WITH INFOPLUS?

While Infoplus presents itself as a robust and feature-rich warehouse management system (WMS), you should be aware of a few potential concerns. The lack of transparent pricing on its website raises a red flag; it makes it challenging for you to quickly determine if Infoplus fits your budget without engaging in a lengthy sales process. With its extensive feature set, you risk overbuying, particularly if you’re a small to medium-sized business that might end up paying for capabilities you don’t need or won’t utilize.

You may also encounter complexity during the initial setup and implementation process. This complexity could lead to unexpected costs in terms of both time and resources. Additionally, the software’s extensive capabilities may introduce a steep learning curve for new users, which could temporarily impact your productivity.

Although Infoplus provides API access and custom scripting, you might discover limitations in implementing specific customizations that your business requires. Finally, be cautious about potential contract lock-in issues, as some customers have reported challenges in canceling their service or switching to another provider.

Always review contracts thoroughly and discuss any potential issues with the Infoplus sales team before committing to its service.

>>> PRO TIPS: QuickBooks Invoicing vs FreshBooks

WHAT YOU NEED TO KNOW

To make an informed decision about Infoplus, you must grasp its pricing model and understand what you’re getting for your investment. Infoplus employs a modular pricing structure, allowing you to add or remove features as needed. This flexibility enables you to customize your solution to fit your specific requirements and budget.

You will find that the pricing is designed to scale with your business. As you grow and require more features or process more orders, your costs will likely increase accordingly. One significant advantage of Infoplus is that it imposes no user limits. This feature benefits larger operations or those with many part-time staff, as you can accommodate your entire team without incurring additional costs.

Be prepared for substantial upfront costs related to implementation, which typically include data migration, system setup, and training. While volume discounts are not explicitly stated, it’s common in the industry for providers to offer better rates for high-volume customers. If you’re processing a large number of orders, consider negotiating for more favorable pricing.

Infoplus may offer different pricing tiers based on contract length, where longer commitments might come with discounted rates. However, keep in mind that longer contracts can also reduce your flexibility if you decide to switch providers. Make sure you understand what level of support is included in your package, along with any additional costs for premium support or after-hours assistance.

Clarify whether regular software updates and upgrades are included in your subscription or if they come at an extra cost. Additionally, check for any fees associated with exporting your data from the Infoplus system in case you choose to switch providers later on. While Infoplus offers many integrations, some may require additional setup fees or ongoing costs, so factor these into your budget if you plan to integrate with other systems.

Remember that the best way to obtain accurate pricing information is to contact Infoplus directly for a custom quote tailored to your business needs. Don’t hesitate to ask for a detailed breakdown of all potential costs to avoid any surprises down the line.

WHAT ARE INFOPLUS'S COMPETITORS OFFERING?

To put Infoplus’s offerings into perspective, compare it with some of its key competitors:

NetSuite WMS: NetSuite WMS presents a compelling option as it fully integrates with NetSuite ERP, providing robust financial features. Unfortunately, you need to contact its sales team to get the prices. Additionally, it could be overkill for businesses that do not require full ERP functionality.
Fishbowl Inventory: Fishbowl Inventory also stands out, particularly for small to medium-sized businesses due to its strong integration with QuickBooks. Yet, you should consider its limitations in scalability compared to Infoplus and the fewer advanced features it offers. However, it is not transparent with its pricing.
SkuVault: SkuVault offers a user-friendly interface that caters well to e-commerce businesses. Nevertheless, you might notice it lacks some advanced features available in Infoplus. The basic plan starts at $299 per month, making it an attractive option for those with simpler needs.
Cin7: Cin7 combines inventory management with point-of-sale (POS) and B2B e-commerce functionalities, providing a versatile solution. On the downside, you may encounter a steeper learning curve with this platform. Pricing starts at $349 per month for basic features.

Compared to these competitors, Infoplus stands out in several ways:

Its scalability appears superior to that of solutions like Fishbowl or SkuVault, making it a better long-term choice for your growing business. Furthermore, Infoplus offers a more comprehensive set of features, particularly in automation and customization, which could enhance your operational efficiency. While some competitors specialize in specific industries, such as 3PL Central for third-party logistics, Infoplus caters to a broader market, including retail, 3PL, and light manufacturing. Lastly, you will likely find Infoplus provides more robust integration capabilities, essential for businesses with complex tech stacks.

However, you should be aware that Infoplus may come at a higher price point compared to some of these options, particularly for smaller businesses or those with simpler needs. Additionally, certain competitors, like NetSuite, offer more comprehensive business management solutions that extend beyond inventory and warehouse management, which might influence your decision based on your business requirements.

WHAT AFFECTS INFOPLUS'S PRICES?

Factors that influence the pricing of Infoplus’s services include the following:

Evaluate Your Business Size and Complexity: Recognize that if you operate a larger business with more complex operations, you will likely incur higher costs due to increased data storage needs, transaction volumes, and feature requirements.
Consider Your Number of Users: Understand that while Infoplus doesn’t limit the number of users, having more users may elevate your overall system costs.
Assess Your Order Volume: Monitor the number of orders you process through the system, as higher volumes can affect pricing. Be aware that increased order volume may lead to higher costs but also opens the door to potential volume discounts.
Identify Required Features: Determine the specific modules and features your business needs, as these will influence the price. Advanced features, such as 3PL billing or EDI integration, may incur additional costs.
Examine Integration Requirements: Evaluate the number and complexity of integrations with other systems, such as e-commerce platforms and accounting software, as these can affect your overall cost.
Understand Implementation Complexity: Acknowledge that the difficulty of setting up the system, migrating data, and training your staff can significantly impact your initial costs.
Clarify Customization Needs: If you require extensive customization beyond what Infoplus offers out-of-the-box, be prepared for increased initial and ongoing costs.
Review Contract Length: Investigate the possibility that longer contract commitments may provide discounted rates.
Determine Your Support Level: Decide on the level of customer support you need—such as 24/7 support or a dedicated account manager—as this can influence your pricing.
Consider Geographic Location: Be aware that if Infoplus offers different pricing tiers based on regions, your location could impact the price you pay.

WHAT AFFECTS PRICES IN THE INDUSTRY OVERALL?

Understand how various factors shape pricing in the inventory management industry:

Embrace Technological Advancements: Recognize that as providers integrate new technologies like AI and machine learning into WMS (warehouse management system) solutions, prices may rise to cover these development costs.
Monitor Market Competition: Keep an eye on the competitive landscape. Increased competition can drive prices down, while market consolidation might lead to higher rates.
Evaluate Cloud Computing Costs: Stay informed about fluctuations in cloud computing costs, as most modern WMS solutions operate in the cloud, impacting overall pricing.
Assess Economic Conditions: Be aware that general economic trends influence pricing. Providers may adjust their rates during economic downturns or periods of growth.
Adapt to Regulatory Changes: Stay updated on new regulations in areas like data privacy or e-commerce, which can necessitate software updates and potentially increase costs.
Respond to Customer Demands: Anticipate that as you seek more advanced features—such as real-time analytics or omnichannel capabilities—providers may increase prices to accommodate these enhancements.
Manage Integration Complexities: Acknowledge that as you incorporate more software solutions, the complexity of integrating these systems can drive up WMS costs.
Prioritize Cybersecurity Needs: Recognize that with the rise of cybersecurity threats, increased investments in security measures can lead to higher overall costs.
Consider Labor Costs: Factor in that the cost of skilled developers and support staff can influence the pricing of inventory management solutions.
Navigate Global Supply Chain Complexities: Understand that as supply chains grow more complex and global, inventory management solutions must adapt, which may result in price increases.

>>> GET STARTED: Cin7 vs NetSuite

HOW TO GET THE BEST DEAL WITH INFOPLUS?

To secure the most favorable deal with Infoplus, consider the following tips:

Thoroughly Assess Your Needs: Clearly define your requirements before engaging with Infoplus. This will help you avoid paying for features you don’t need.
Request a Detailed Demo: Insist on a comprehensive demonstration of the software, focusing on the features most critical to your business.
Start with a Trial: If available, take advantage of any free trial period to test the software’s suitability for your business.
Negotiate Contract Length: If you’re confident about the software, consider negotiating a longer contract in exchange for better rates.
Volume Discounts: If you process a high volume of orders, use this as a negotiation point for better pricing.
Bundle Services: Inquire about discounts for bundling multiple services or modules.
Timing: Try to negotiate towards the end of Infoplus’s fiscal quarter or year when they may be more motivated to close deals.
Compare Competitors: Get quotes from Infoplus’s competitors and use these as leverage in negotiations.
Future-Proof Your Contract: Negotiate terms that allow for scalability without significant price hikes as your business grows.
Implementation Costs: Try to negotiate reduced or waived implementation fees, especially if you’re committing to a longer contract.
Training Inclusion: Push for comprehensive training to be included in your package to minimize additional costs down the line.
Service Level Agreements (SLAs): Negotiate strong SLAs to ensure you’re getting the support and uptime you need.
Customization Costs: If you need customizations, try to get some included in your initial package rather than paying for each separately.
Annual Payment Discount: If your cash flow allows, inquire about discounts for paying annually instead of monthly.
Reference Discount: Some companies offer discounts if you agree to serve as a reference customer. If you’re happy with the service, this could be a win-win.

Remember, the key to getting the best deal is to be well-informed about your needs, Infoplus’s offerings, and the broader market. Don’t be afraid to negotiate, but also be realistic about the value that a robust WMS like Infoplus can bring to your business.

CAN YOU AFFORD INFOPLUS'S PRICES?

Here’s are some questions to help you assess affordability:

Can you afford Infoplus by carefully analyzing your business finances and the potential ROI? Have you calculated the Total Cost of Ownership, including estimated monthly fees, implementation costs, training expenses, and any necessary hardware upgrades? What potential savings can you identify, such as reduced labor costs through automation and lower shipping costs from optimized processes?

How will your cash flow be affected by the upfront costs and ongoing monthly fees, and can your business handle that impact? Finally, how does the cost of Infoplus compare to other WMS options, and will it scale with your business growth?

FINALLY: SHOULD YOU BUY INFOPLUS OR NOT?

After thoroughly examining Infoplus’s offerings, pricing structure, and market position, it’s time to make a decisive recommendation.

Buy Infoplus.

Despite its potential drawbacks, Infoplus stands out as a robust, scalable, and feature-rich warehouse management system that can significantly transform your inventory control and order fulfillment processes.

Infoplus is a robust and scalable warehouse management system that can transform your inventory control and order fulfillment processes, making it a worthwhile investment. Its comprehensive feature set includes advanced automation, real-time visibility, and strong integration capabilities with various e-commerce platforms, creating a seamless tech ecosystem for your business. Additionally, Infoplus offers industry-specific solutions and data-driven analytics that enable informed decision-making, streamline operations, and enhance efficiency as your business grows.