In this article:
Netsuite Accounting Software Review: Our VerdictRecap
Netsuite Accounting Software Review: Our Verdict

Check out Netsuite if you are in search of a robust and customizable platform to run your online business. Netsuite is a cloud-based enterprise resource planning (ERP) platform that offers a comprehensive suite of applications, such as accounting, inventory management, order management, tax management, payroll, human resources (HR), customer relationship management (CRM) and e-commerce.
But why is ERP so important for online business and marketing? The answer is simple: ERP is the backbone of your business, as it integrates and manages all your core functions and processes. With Netsuite, you can get a powerful and flexible ERP solution that helps you achieve your goals and objectives.
Netsuite is a good choice if you need a powerful and flexible ERP solution for your online businesses that can handle a high volume of transactions and scale with their growth, but a bad choice, if do not use WordPress or Thrive Architect—Netsuite requires these platforms to run. Netsuite is not also a good choice if your businesses need advanced testing features, such as multivariate testing, split URL testing, or traffic segmentation, as Netsuite does not offer these options.
There are different ways to get in touch with NetSuite customer support, depending on what you need and where you are. Here are some of the options you can choose from:
- SuiteAnswers knowledge center: Find helpful information about NetSuite here or watch training videos to learn more about NetSuite. You can access the SuiteAnswers knowledge center from the NetSuite website- https://www.netsuite.com/portal/home.shtml.
- NetSuite Support Community: Interact with other NetSuite users and partners, and ask them questions about NetSuite. You can also share your feedback and suggestions, and learn from their experiences and tips. You can join the NetSuite Support Community from the NetSuite website.
- Phone or email support: Contact NetSuite customer support agents, to assist you with your queries and problems. Call +1-877-638-7848 or email [email protected]. You can find the phone number and email address for your support plan and location on the NetSuite website.
Pros
Cons
1. Netsuite Accounting Software Review: Who Netsuite Accounting Software Is Best For
2. Netsuite Accounting Software Review: Who Netsuite Accounting Software Isn’t Right For
3. Netsuite Accounting Software Review: What Netsuite Accounting Software Offers

4. Netsuite Accounting Software Review: Netsuite Accounting Software Details
See more details here about this software:
- ● Pricing and plans: Netsuite has a flexible pricing model that depends on the number of users, modules, and features you need. The average cost of Netsuite is around $10,000+ per year. You can also choose from different plans, such as Starter, Standard, Premium, or Enterprise, depending on your business size and needs.
- ● Functionality: Netsuite offers a comprehensive and integrated functionality, covering various aspects of your online business, from financials to operations to sales to marketing. You can also customize and configure the software to suit your specific needs and preferences, using the built-in tools or the open APIs. Some of these features are:
- ○ General ledger: It allows you to record and manage your financial transactions, such as revenues, expenses, assets, liabilities, and equity. You can also create and customize your chart of accounts, journal entries, and financial statements.
- ○ Accounts payable and receivable: This feature allows you to track and manage your incoming and outgoing payments, such as invoices, bills, credit memos, and refunds. You can also automate your payment processes, such as approval workflows, payment reminders, and bank reconciliation.
- ○ Tax management: This feature allows you to calculate and collect taxes for your sales and purchases, such as VAT, GST, or sales tax. You can also comply with various tax regulations and reporting requirements, such as ASC 606, GAAP, SOX, and more.
- ○ Inventory management: This feature allows you to manage your inventory levels, costs, and locations, such as warehouses, stores, or drop shippers. You can also optimize your inventory planning, replenishment, and fulfilment processes, such as demand forecasting, purchase orders, and shipping.
- ○ Order management: This feature allows you to manage your order lifecycle, from quote to cash. You can also streamline your order processing, invoicing, and billing processes, such as order entry, pricing, discounts, and payment terms
- ○ E-commerce: This feature allows you to create and manage your online store, such as products, categories, prices, and promotions. You can also integrate your e-commerce platform with your other Netsuite applications, such as inventory, order, and CRM.
- ○ CRM: This feature allows you to manage your customer relationships, such as contacts, leads, opportunities, and sales. You can also improve your customer service, retention, and loyalty, by providing faster and better support and delivering personalized and consistent experiences.
- ○ HR and payroll: This feature allows you to manage your human resources and payroll processes, such as hiring, training, performance, compensation, and benefits. You can also comply with various labor laws and tax regulations, such as FLSA, ACA, and more
● Integrations: Netsuite integrates well with other software and platforms, such as Shopify, Salesforce, Mailchimp, and more. You can easily connect and sync your data and workflows across different systems, and avoid data silos and duplication
5. Netsuite Accounting Software Review: Where Netsuite Accounting Software Stands Out
Here are some of the areas where Netsuite Accounting Software stands out:
- ● Versatility: Netsuite can handle various aspects of your online business, from financials to operations to sales to marketing, from a single dashboard. You can also customize and configure the software to suit your specific needs and preferences, using the built-in tools or the open APIs.
- ● Simplicity: Netsuite is easy to use and navigate, as it has a user-friendly interface and drag-and-drop functionality. You can also access the software from any device and location, as long as you have an internet connection.
- ● Affordability: Netsuite is cost-effective, as it has a flexible pricing model that depends on the number of users, modules, and features you need. You can also save money on hardware, maintenance, and upgrades, as the software is cloud-based and automatically updated.
- ● Integration: Netsuite integrates well with other software and platforms, such as Shopify, Salesforce, Mailchimp, and more. You can easily connect and sync your data and workflows across different systems, and avoid data silos and duplication.
6. Netsuite Accounting Software Review: Where Netsuite Accounting Software Falls Short
These are some of the areas where Netsuite Accounting Software falls short:
● Complexity: Netsuite can be overwhelming and confusing for some users, especially those who are not familiar with ERP systems or have limited technical skills. The software has a steep learning curve and requires a lot of training and customization to fit your specific business needs and preferences.
● Cost: Netsuite can be expensive, as it has a flexible pricing model that depends on the number of users, modules, and features you need. The average cost of Netsuite is around $10,000+ per year, which might be too high for some small businesses or startups. You also have to pay extra fees for premium support, implementation, and integration services.
● Customer support: Netsuite can have poor customer support, as some users report long wait times, unresponsive agents, and unresolved issues. The software also has frequent updates and changes, which can cause bugs and glitches that affect your business operations
7. Netsuite Accounting Software Review: Alternatives to Netsuite Accounting Software

These are some of the alternatives to the Netsuite Accounting Software that you can choose from:
● Sage Intacct: This is a cloud-based accounting software that offers a wide range of features, such as financial reporting, budgeting, cash management, project accounting, and more. It also integrates with other popular tools, such as Salesforce, Shopify, and Mailchimp.
● SAP S/4HANA Cloud: This is a cloud-based ERP platform that offers a comprehensive and integrated functionality, covering various aspects of your online business, such as finance, operations, sales, and marketing. It also offers real-time data insights, industry-specific capabilities, and quick deployment.
● Acumatica: This is a cloud-based ERP platform that offers a flexible and scalable solution that can grow and change with your business. It also offers role-based permissions, rapid API integrations, and a user-friendly interface.
● Certinia ERP Cloud: This is a cloud-based ERP platform that offers a simple and affordable solution that can handle multiple functions and processes, such as accounting, inventory, order, tax, payroll, HR, CRM and e-commerce. It also offers customization, reporting, and analytics features.
Netsuite Accounting Software Review: Customer Reviews
On TrustRadius, Netsuite has a 4.5 out of 5 stars rating, based on 5 reviews, 4.2 out of 5 stars rating, based on 10 reviews on SaasList, 4.1 out of 5 stars rating, based on 1,021 reviews on Software Advice and 7.9 out of 10 rating, based on 1,087 reviews on SoftwareReviews.
The positive reviews highlight the ease of use, the automatic winner feature, versatility, simplicity, affordability, functionality, customization, reporting features, integration with other tools and the flexible goal options, while the negative ones point out the lack of advanced testing features, the potential impact on site speed and SEO, and the requirement of WordPress and Thrive Architect.
Pro Tips
Here are some pro tips on how to enjoy and maximize Netsuite Accounting Software:
● Use the keyboard shortcuts to save time and improve your productivity.
● Customize your dashboard and reports to display the most relevant and useful information for your role and business. You can also create and share custom KPIs, charts, and graphs to monitor and measure your performance.
● Use the SuiteCloud Development Framework (SDF) to manage your customizations and configurations in a collaborative and controlled environment. You can also use the SuiteScript API to create and modify scripts that automate and enhance your business processes.
● Leverage the SuiteSuccess methodology to implement and optimize your Netsuite solution. SuiteSuccess is a tried-and-true strategy that helps you accomplish your business objectives more quickly and easily by combining industry-specific solutions, pre-built setups, and best practices.
● Take advantage of the online resources and support that Netsuite offers, such as the help center, the forum, the blog, and the Facebook group. You can also access various training and certification programs to improve your skills and knowledge of Netsuite.
Recap
With Netsuite, a robust and adaptable cloud-based ERP platform, you can expand your online business with a full suite of apps including accounting, inventory management, order management, tax administration, payroll, human resources, customer relationship management, and e-commerce.